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Frequently Asked Questions


“It’s too difficult to install”

Installing our fireplace insert is a lot easier than installing a traditional gas or wood burning fireplace and less expensive. For instance, installing our electric fireplace insert does not require a permit. Also, since there is no venting required that makes the installation that much simpler.

A local handyman can easily install the insert without much difficulty. All they need to do is run some electricity into your existing fireplace opening and then use some wood to frame in our trim around the insert. Our customers do this all the time and it’s not really a big deal. It’s far simpler to install than a traditional combustion fireplace, and far less expensive to operate and maintain.

We offer full technical support to help your installer install the MagikFlame insert 7 days a week. The trade-off for a bit of extra work up front is going to be many years of unparalleled enjoyment from an almost maintenance free fireplace, that looks almost as good as the real thing, but without the danger and the mess normally associated with a traditional fireplace.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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