I researched electric fireplaces extensively before deciding on this product and there isn't anything else like this holographic MAGIKFLAME fireplace... read moreI researched electric fireplaces extensively before deciding on this product and there isn't anything else like this holographic MAGIKFLAME fireplace out there. The price is comparatively high but I am SO GLAD I invested in it. The visuals, the sound, the heater...it all works together brilliantly to create an incredibly realistic effect. The customer service is impeccable and we couldn't be happier. Highly recommend and worth every penny. read less

Best Alternative to the Real thing. We had a dilemma with our current house. We built it... read moreBest Alternative to the Real thing. We had a dilemma with our current house. We built it but did not put a fireplace in during construction. After a year in the house we missed having one. The cost of permits and construction for a traditional fireplace was going to be a major investment. I searched and we looked for alternative electric fireplaces. Everything we saw and tested was not even close to the real thing. After seeing the advertisement for Magikflame we decide to order one. The cost of 3500 was nothing compared to what it would cost to build a traditional fireplace into an existing home. We crossed our fingers and hoped it would work. 6 Weeks later it arrived and was fairly straight forward to install. I was impressed with the Mantle an although it had a few bugs in it to get starting. (most of that was probably me not reading all the instructions) The fireplace looks great and has good heating. Around 5000 BTU's. It looks great and the sounds are very nice. When you make any purchase the key for most of us is customer service. That is an area Magikflame excels in. They are quick to answer questions and help you remedy any concerns or issues you might be having and that is something that is hard to put a price on. Very pleased with the product and the company that stands behind this product. read less

Finally, an electric fireplace with flames that actually look and sound alive and real! I searched and searched, and was... read moreFinally, an electric fireplace with flames that actually look and sound alive and real! I searched and searched, and was excited to discover Magikflame. I am so glad we bought this product. The mantle surround is very nice quality and was easy to assemble all by myself with good instructions and helpful diagrams. The HD special effects were a little trickier for me to figure out, but only because I'm bad with technology (the instruction amanual was very complete and the emails with extra tips were very helpful). However, set up wasn't an issue because all my questions were promptly answered by their wonderful tech department/customer service, and the owner himself, Howard, even returned my texts and walked me through the setup over the phone on a holiday weekend, no less! It's refreshing and rare to find a company that stands behind its product so well. Now that we have our beautiful fireplace up and running, I don't even want to turn it off. The holographic effects are so amazing--the flames, crackling sounds, and log set so realistic, comforting and relaxing, you think you're sitting in front of a real fire. I looked at and have owned other electric fireplaces, but Magikflame is in a class all by itself, and well worth the extra money--you won't be disappointed. I can hardly wait for the weather to cool down! read less

I can't say enough good things about my MagikFlame fireplace. I've gone through so many cheap electric fireplaces, hoping... read moreI can't say enough good things about my MagikFlame fireplace. I've gone through so many cheap electric fireplaces, hoping to find one that might be nearly as beautiful and cozy as the one I had in my house for 25 years. After moving into an apartment, I really missed the comfort and beauty of a fireplace...and I couldn't find anything even remotely close to a real fireplace, until I found the MagikFlame. Everyone who sees it can't believe how beautiful it is. Now, the hearth is the center of my home again. Also, the customer service is fabulous. I couldn't be happier and I couldn't recommend the MagikFlame fireplace enough! read less

Excellent Quality Mantle and Fire Place We purchased this unit for our bedroom and wanted a unit that offered both a large mantle and fire place... read moreWe purchased this unit for our bedroom and wanted a unit that offered both a large mantle and fire place with a heater. It arrived in three separate boxes but was relatively easy to put together. All the pieces of the mantle fit together perfectly and the end result was exactly what we wanted. The fire place flame and sound effects are great. The heater does a good job warming the room. But most important the customer service from MagikFlame is outstanding. I had a couple of questions during the setup and was happy to get a live person on the phone that actually knew the product and was able to assist me in resolving my issues. Over all I highly recommend the company and the product. read less

Ordered Artemis in black. Came in 3 boxes, with very clear instructions and links to videos for us visual learners.... read moreOrdered Artemis in black. Came in 3 boxes, with very clear instructions and links to videos for us visual learners. Assembled with only a screwdriver and had calibrated and working in a short evening's work. Very realistic flames and sound, with other nature sounds for background available. Many different options for flame pattern and intensity, some with realistic smoke! Heat also works great and can be turned off separately from the effects. Had a small problem with the touchscreen, and was given expert help to remedy quickly. Looks fantastic in our condo! read less

I love this fireplace. We use it all the time, the flame is so real. The mantle is... read moreI love this fireplace. We use it all the time, the flame is so real. The mantle is beautiful, well made. Was very easy to assemble. read less

Truly is "Magical" The MagikFlame Fireplace is beautifully built with solid materials and exquisitely designed with many options in which to enjoy! ... read moreThe MagikFlame Fireplace is beautifully built with solid materials and exquisitely designed with many options in which to enjoy! MagikFlame is much more powerful and robust than the average electric fireplace in that it comes with least 30 flame options and natural log burning sounds, and other sounds of nature. The warming function makes the family room nice and cozy, and we especially love that we can control settings using the MagikFlame iPhone app. The box frame was fairly easy to assemble and didn't take much time, but because its functionality is dependent on Bluetooth, it's extremely important to follow instructions to the T. In case you unknowingly miss a step, their Customer Service and support is the absolute BEST. Howard was awesome with troubleshooting and issue resolution, and he continued to followed up with me to ensure our Artemis was functioning properly, and that we fully understand user options. My family's Christmas will be extra cozy and special this year enjoying our MagikFlame Fireplace! Highly recommend. read less

Great product! High quality looks and sounds. All the benefits of having a fire palce with none of... read moreGreat product! High quality looks and sounds. All the benefits of having a fire palce with none of the smoke. read less

This is the most realistic most constructed piece of artwork I've ever seen in my life is very beautiful and... read moreThis is the most realistic most constructed piece of artwork I've ever seen in my life is very beautiful and the owner Howard is very patient and he's very particular on every fireplace he builds and every detail that goes into them excellent My mark of excellent Thank you Howard Annabel Campa read less

My wife and I purchased the Churchill corner unit with insert. I had a few challenges putting it together,... read moreMy wife and I purchased the Churchill corner unit with insert. I had a few challenges putting it together, likely due to the fact that the Churchill is a newer model. Nevertheless, the technical support (Howard!) was tremendous. Howard was there every step of the way. We are trilled with the unit. It's well made and looks like it was made for our home! As advertised, some viewing angles are better than others, but for our small-ish living room it works well in all seating positions. Well done and highly recommended! read less

I am a senior woman in her late 70’s. I had purchased a Magikflame insert which I was able... read moreI am a senior woman in her late 70’s. I had purchased a Magikflame insert which I was able to assemble myself with the help of a great Customer Service team. I have a small space which did not allow for a full mantel, and I was able to fit the insert into my surroundings. I am so pleased! It has made such a difference in the atmospher and in my mood. I so enjoy my morning coffee watching the flames and listening to the crackling….❤️ read less

We just installed our MagikFlame 28 in insert and WOW!!! Easy to install, quick, and the perfect size for our... read moreWe just installed our MagikFlame 28 in insert and WOW!!! Easy to install, quick, and the perfect size for our space! I spoke with a gentleman who was very knowledgeable and helpful. I just had a few quick questions and we couldn't believe the versatility is hands down the most incredible fireplace without the mess!! We are very very satisfied customers!!! read less

This is one of the most amazing fireplaces that we have ever seen and owned. It has so many... read moreThis is one of the most amazing fireplaces that we have ever seen and owned. It has so many features and all of our friends absolutely love it. Howard is so helpful and the customer service is the best we have ever had. We HIGHLY recommend this product and company. This is so much nicer than we were ever expecting and the company is outstanding. Look no further because you will never find a better product or company. read less

My Athena Magikflame fireplace arrived in perfect condition. The packaging was second to none. After assembling, as advertised,... read moreMy Athena Magikflame fireplace arrived in perfect condition. The packaging was second to none. After assembling, as advertised, it is the best simulated flame on the market and the heating is wonderful. The quality of this product is number one, there is no other manufacturer that comes close. If you want a realistic electric fireplace, Magikflame is the way to go. read less

We looked at a lot of electric fireplace before we decided on the Magikflame and we were not disappointed! Just... read moreWe looked at a lot of electric fireplace before we decided on the Magikflame and we were not disappointed! Just like the the pictures and video they show. People walk it and don't realize that it's not a real fire.Its amazing.Highly recommend this fireplace. read less