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Frequently Asked Questions


How much does it cost to install?

That’s a hard question to answer. With our insert, all you need to do is take it out of the box and plug it in and it’s ready to use. The real cost comes from how you integrate our insert into your home. That question is better answered by a contractor in your area that you hire to do the custom installation. You can use a site like Angie’s List (now Angi) to get quotes.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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