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Frequently Asked Questions

Installation

  • Installation

How far off the ground should it be?

6-12″ inches. For the best viewing experience, we recommend elevating your insert off of the ground by at least 9” inches.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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