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Frequently Asked Questions


Will it look too small?

No. 28” inches wide by 22” inches tall is a good size fire that can be enjoyed even in a large room. The realism of the flames is the real star of the show. I understand this may be a little bit smaller than what you had in mind, but most people are satisfied with the size once they see it installed and running. The trade-off on size is well worth it for the realism and convenience of this fireplace.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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