Skip to content

Frequently Asked Questions


Does it require a professional to install?

No, our insert does require a professional to install. For instance, it can be taken out of the box, the glass can be installed with two screws, and then it’s simply plugged into a wall. At this point the Magikflame assembly is complete.

However, the real custom work comes in when you build a custom surround or install this into your existing fireplace opening. Check with Angie’s List (now Angi) or a local contractor for help installing your new fireplace. We are happy to answer any installation questions your professional may have for us.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 615-844-3330 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.
Vector 14
Vector 15

Get the latest news

Be the first to know


Celebrate the season with savings directly in your box. Subscribe now for a limited time, exclusive offers, and promotions.

By submitting your email address or phone number, you agree to receive promotional emails and texts from MagikFlame.

Thanks for signing up!

Please check your inbox for a confirmation email, as well as any upcoming emails from us.