Skip to content

Frequently Asked Questions


Can the delivery company assemble and install?

No, the freight driver that delivers your fireplace does not work with us directly and is not trained to install your fireplace. We recommend using a site like Angie’s List (now Angi) to find a professional in your area. We do not offer installation services.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 615-844-3330 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.
Vector 14
Vector 15

Get the latest news

Be the first to know


Celebrate the season with savings directly in your box. Subscribe now for a limited time, exclusive offers, and promotions.

By submitting your email address or phone number, you agree to receive promotional emails and texts from MagikFlame.

Thanks for signing up!

Please check your inbox for a confirmation email, as well as any upcoming emails from us.