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Frequently Asked Questions

Installation

  • Installation

Can my installer call you with questions?

Yes. We have trained technicians available 7 days a week that can answer common installation questions. Feel free to reach out to us any time you wish. We’re happy to help.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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