Skip to content

Frequently Asked Questions

Flames/Fire Effects

Does it use water or steam?

No. Our fireplaces use a holographic projection technology to create the fire effect. That means that we use real video of actual flames for the basis of our fire effect. Because of that, you get all the real subtle details you would in a real fire like rising and burning embers and even wispy smoke.

We do not rely on cheesy water-based effects like other fireplaces that use water or steam. With those technologies as soon as you are out of water your fire stops. Because we use a video of actual fire it looks far more realistic and it can run indefinitely with little to no maintenance.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

Vector 14
Vector 15

Subscribe
Get the latest news

exclusive offer

EXTRA $50 OFF

Sign up and receive a promo code for an extra $50 off any MagikFlame electric fireplace.
By submitting your email address you agree to receive promotional emails from MagikFlame. Enter your email address before closing this window.

Thanks for signing up!

Use code m9146 to receive an extra $50 off
an insert or mantle package purchase of $2,995 or more. Check your inbox for the promo code and upcoming emails from us.
Offer may not be combined with any other offer and is available for a limited time only. Subject to change and cancellation with no notice or liability