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Frequently Asked Questions


Will they call before delivery?

Yes. Mantels Only. A specialized freight and trucking company will contact you prior to delivery (by phone), to set up a delivery appointment. They will allow you to pick a day during the work week and will advise of a 4-hour window for delivery on the day you choose.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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