Skip to content

Frequently Asked Questions

International

Will it run on 220v?

No. Our fireplace is designed to run on standard 110 volts. You may be able to use a power converter. We recommend you consult a licensed electrician. Our heater draws 12.5 amps and is 1500 watts. We do not make any claim or warranty that our product will run properly with a power converter, so be sure to research this before making your purchasing decision. We are not responsible for any danger or hazard that can result using a third-party power converter as our product was not explicitly designed with this in mind.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

Vector 14
Vector 15

Subscribe
Get the latest news

Be the first to know

VIP DEALS

Celebrate the season with savings directly in your box. Subscribe now for a limited time, exclusive offers, and promotions.

By submitting your email address or phone number, you agree to receive promotional emails and texts from MagikFlame.

Thanks for signing up!

Please check your inbox for a confirmation email, as well as any upcoming emails from us.