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Frequently Asked Questions

International

Do I have to pay import duties?

Yes. It varies from country to country. Check with your local government to determine the rates or ask a freight forwarding agent.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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