Skip to content

Frequently Asked Questions

ControlMantels

How do you operate it?

Built-in Touchscreen or iPhone app. The fireplace can be completely operated using either the built-in touchscreen or the iPhone app. A remote control is included with the fireplace, but that is not the primary means for controlling the fireplace.

Instead, use the backlit color touchscreen built into the top right-hand side of the fireplace. You can also use your iPhone to control most functions of the fireplace right from your smartphone from any room.

Related FAQs

68 FAQS

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

Vector 14
Vector 15

Subscribe
Get the latest news

Be the first to know

VIP DEALS

Celebrate the season with savings directly in your box. Subscribe now for a limited time, exclusive offers, and promotions.

By submitting your email address or phone number, you agree to receive promotional emails and texts from MagikFlame.

Thanks for signing up!

Please check your inbox for a confirmation email, as well as any upcoming emails from us.