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Frequently Asked Questions


Does it have a mirror in it?

Yes & No. Our fireplace does not use a traditional mirror like a Dimplex Revillusion. We do use a piece of sophisticated holographic glass that can bend light in such a way that we can accurately recreate the look of a fire without loss of color or degradation. It does have some mirror-like qualities but a reflection cannot be seen when viewing at a proper viewing angle, which is several feet away, and straight on.

The holographic glass then becomes invisible and what you get is a very realistic fire effect not seen with any other fireplace. The bottom line is you won’t see anything that looks like a mirror. Just a life-like, realistic, beautiful flame on a log set.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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