Frequently Asked Questions

Insert
  • Insert

Can you view it from the back?

No. The insert is meant to be viewed from the front. Preferably straight on. You cannot see flames when looking at the back of the unit since it’s enclosed with sheet metal.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 615-844-3330 or chat with us on the web site. We can also be emailed at sales@magikflame.com. Usually phone calls and chat widget requests get the quickest replies.

Contact us:

1226 Heil Quaker Blvd, La Vergne, TN 37086

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  • Sales Hours:
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  • Tues: 8:30am - 8pm CST
  • Wed: 8:30am - 8pm CST
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  • Fri: 8:30am - 5pm CST
  • Sat: 9:30am - 6pm CST
  • Sun: CLOSED
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  • General Support:
  • M-F: Anytime
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  • Advanced Support:
  • Mon: 9am - 5pm CST
  • Tues: 8:30am - 5pm CST
  • Wed: 8:30am - 5pm CST
  • Thurs: 8:30am - 5pm CST
  • Fri: 8:30am - 5pm CST
  • Sat-Sun: CLOSED

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