Skip to content

Frequently Asked Questions


Can the insert be hardwired?

Yes. The insert can be hardwired. It comes with 2x 6 foot grounded power cords that come out of a junction box on the back, right hand corner of the insert. A licensed electrician can hardwire directly inside of the junction box for a direct connection to your home’s power supply.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

Vector 14
Vector 15

Get the latest news

Be the first to know


Celebrate the season with savings directly in your box. Subscribe now for a limited time, exclusive offers, and promotions.

By submitting your email address or phone number, you agree to receive promotional emails and texts from MagikFlame.

Thanks for signing up!

Please check your inbox for a confirmation email, as well as any upcoming emails from us.