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Frequently Asked Questions


I have windows by the fireplace?

Generally, having windows by the fireplace is not a problem. Our electric fireplaces work extremely well even in extremely bright rooms with lots of windows. When viewed from the normal viewing position, say several feet away on a couch, you will not see any reflections of windows.

The only time you may see a reflection is if you’re standing within a few feet of the fireplace and looking down on the glass. The illumination in a bright room will do little to diminish the flames as they will still look bright and vibrant even in a room with a lot of windows.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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