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Frequently Asked Questions

Orders

  • Orders

How do I check the status of my order?

Call us at 877-544-4213 or email us at [email protected] with your name and order number, and we will be happy to check on your order status.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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