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Frequently Asked Questions

Safety

MagikFlame Safety: Are the flames real?

No, we use holographic projection technology, so there is no real fire in this fireplace. Instead, we use video of fire and holographically project those flames onto the logs making it look like they are burning. The flames look real, but there is no actual fire making this fireplace very safe.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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