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Frequently Asked Questions

Replacement Parts

  • Replacement Parts

How do I install the bulbs?

Not Required. Our fireplaces work with a combination of LED and LCD technology. LED lights can last up to 15 years. LCD technology is what’s used in modern high-definition televisions, and is extremely reliable.

Modern televisions usually don’t break, you just upgrade and get bigger ones. You should not need to replace light bulbs in your fireplace.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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