Skip to content

Frequently Asked Questions

Viewing Angle / Distance

What is the optimal viewing distance?

5+ feet. The optimal viewing distance for our fireplace is at least 4-5 feet away extended indefinitely. From this distance the fireplace will look perfect and very much like a real fire. Any closer and you might see a little bit of reflection on the bottom of the glass, but that completely disappears once you back up a few more feet.

The quality of the flames will look outstanding at any distance because it’s a video projection, and therefore will always look good, even up close as the flames are presented in high-definition.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

Vector 14
Vector 15

Subscribe
Get the latest news

exclusive offer

EXTRA $50 OFF

Sign up and receive a promo code for an extra $50 off any MagikFlame electric fireplace.
By submitting your email address you agree to receive promotional emails from MagikFlame. Enter your email address before closing this window.

Thanks for signing up!

Use code m9146 to receive an extra $50 off
an insert or mantle package purchase of $2,995 or more. Check your inbox for the promo code and upcoming emails from us.
Offer may not be combined with any other offer and is available for a limited time only. Subject to change and cancellation with no notice or liability