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Frequently Asked Questions


What if you run out?

Right now we’re selling our fireplaces faster than we can build them due to popular demand. With the current economic situation coupled with Covid-19, we don’t know when we’ll get more inventory. We do have limited inventory available as of this moment. I highly recommend your order now while we have inserts and some mantels in stock rather than waiting, as it can be several months or more before we have more.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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