Frequently Asked Questions

Viewing Angle / Distance

I want to see the “off axis” experience of the flame.

Contact our sales or technical support department. They may be able to text you a photo of the fireplace from your desired viewing position for review.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 615-844-3330 or chat with us on the web site. We can also be emailed at sales@magikflame.com. Usually phone calls and chat widget requests get the quickest replies.