Your fireplace will update itself automatically when new features are available. The fireplace doesn’t necessarily display that it’s been updated, but you will find new functionality and maybe even new flames periodically as we update the software that runs your fireplace.
Frequently Asked Questions
Updates
- Updates
How will I know when I got the updates?
Do You Have Additional Questions?
We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.
