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Frequently Asked Questions

Payment Methods

My payment was declined.

It’s not uncommon for a payment to be declined since we are an out-of-state business and you have not done business with us before. Most likely your credit card company is protecting you from perceived fraud in an overabundance of caution.

Since this is an authorized transaction, please call your bank right now, and let them know that you’re attempting a purchase at MagikFlame. They will clear any limitation on your card, and ask you to try again.

Call us back immediately and let us know to run your credit card again. It should work the second time. You will not have been charged the first time.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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Use code m9146 to receive an extra $50 off
an insert or mantle package purchase of $2,995 or more. Check your inbox for the promo code and upcoming emails from us.
Offer may not be combined with any other offer and is available for a limited time only. Subject to change and cancellation with no notice or liability

*Terms may vary and are subject to credit approval. Rates range from 0% to 29.99% APR.

Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC. 

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You will receive a Welcome Email with the $50 Off Promo Code. If you do not receive the email, please review your Junk Folder and add MagikFlame as a trusted sender.

If you still do not find the Welcome Email, contact us at [email protected] and request the Promo Code.

Offer subject to change and/or cancellation with no notice.

Offer subject to change and/or cancellation with no notice.

Offer subject to change and/or cancellation with no notice.

Cannot be used in combination or conjunction with any other offer.

Offer is limited to 28″ Insert only. While supplies last.

Offer Ends 11/29/21.

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My payment was declined.