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Frequently Asked Questions

Payment Methods

Can I use my Amazon points?

Yes. If you place an order on our website, select Amazon as your payment method, and you can use your Amazon credit card stored with them to complete your purchase. You should be able to use your points, but we do not guarantee this. You may want to check with them before placing your order if it’s a concern.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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