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Frequently Asked Questions

Noise

Does the heater make a sound when it runs?

Yes. There is a small fan in the heater that blows hot air into the room. It’s a whisper quiet fan and makes very little noise. Generally you can not hear it once you back up from the fireplace a few feet, and it is generally not audible over the crackling and popping sounds. There is no fan noise when the heater is turned off.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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