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Frequently Asked Questions

WiFi / Bluetooth

  • WiFi / Bluetooth

Does it come with all the flames?

Yes. The latest software with all the flames will be installed on your fireplace prior to shipment. You get 30 flames all updated for 2022.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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