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Frequently Asked Questions

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Do you have one that looks like a stone?

Not at this time. However, we do sell the standalone insert on its own. That’s the core of our technology that makes for the fire effect. A local contractor can build a simulated stone mantel for you. For instance, he can build a wood frame and can use simulated stone purchased from Home Depot or Lowe’s to look like a stone fireplace surround. We’ve had many customers do this before and the result is fantastic. It’s not as complicated or expensive as it might seem.

You can check our website for the exact dimensions and use Angie’s List (now Angi) to contact a contractor who can do this job for you. It may be a little bit of work but the results will be well worth it.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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