Skip to content

Frequently Asked Questions


Do you charge for shipping?

No. Normally freight shipping charges are anywhere between $350 to $450. However right now shipping is free. This is a limited time promotion and will be going up at some point as covid has led to increased shipping costs that we will no longer be able to cover for free in the near future. Now is a good time to buy.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

Vector 14
Vector 15

Get the latest news

Be the first to know


Celebrate the season with savings directly in your box. Subscribe now for a limited time, exclusive offers, and promotions.

By submitting your email address or phone number, you agree to receive promotional emails and texts from MagikFlame.

Thanks for signing up!

Please check your inbox for a confirmation email, as well as any upcoming emails from us.