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Frequently Asked Questions

Stores / Local Viewing

Are there any on display publicly in my city?
Can you tell me of customers in my city?

No. We do not differentiate between residential customers and retail business customers. Therefore, it’s difficult for me to tell you where you might see a MagikFlame in person, since we do not keep a record of units on display publicly. We cannot share confidential customer information for their privacy and safety.

However, you can try the unit in your home for 30 days, and if you don’t like it you can send it back. However, most people love their MagikFlame.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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