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Frequently Asked Questions

Distributor Inquires

I have a retail store, can I sell your product?

Yes. If you have a physical retail location, where customers can come in and see our product live, you may become an authorized distributor of ours. However, the minimum purchase is 5 units to get started. If this is acceptable, and if you’re interested in proceeding further, please reach out to Howard directly for more information. We will need a copy of your sales and use certificate and a photo of your retail store.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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