I can’t say enough good things about my MagikFlame fireplace. I’ve gone through so many cheap electric fireplaces, hoping to find one that might be nearly as beautiful and cozy as the one I had in my house for 25 years. After moving into an apartment, I really missed the comfort and beauty of a fireplace…and I couldn’t find anything even remotely close to a real fireplace, until I found the MagikFlame. Everyone who sees it can’t believe how beautiful it is. Now, the hearth is the center of my home again. Also, the customer service is fabulous. I couldn’t be happier and I couldn’t recommend the MagikFlame fireplace enough!