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Frequently Asked Questions

Amazon / Walmart

Why should I buy on your website vs. Amazon?

You will get a better price if you order directly with us. For instance, Amazon charges about $300 in sales tax. We do not charge tax outside of Tennessee. Shipping time is exactly the same, and we fullfill the order either way.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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