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Frequently Asked Questions


Do you have anything wider?

No. Most people find the size is suitable even for a large wall. Even though our fireplace might be a little bit smaller than you were expecting, the flame effect is going to be by far the most realistic on the market.

We believe that it’s a good trade-off to have something that looks almost as real as a traditional fireplace, even though it might be a little smaller than others on the market. It will certainly look more realistic and that’s a pretty big deal.

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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