You may see MagikFlame electric fireplaces listed on third-party websites. Before you place an order elsewhere, here is what you need to know about how our products are sold, shipped, and supported — and why buying direct is the best option.
MagikFlame is a family-run company based in Nashville, Tennessee. We ship every MagikFlame electric fireplace from our facility. Regardless of where you purchase — whether from our website, over the phone, or through a third-party listing — we are always the ones who fulfill and ship your order.
No matter what other websites might say, the information you get directly from us about product availability will always be the most accurate. If we tell you a product is not currently available, then it is not available anywhere. If an item is temporarily backordered, you can place the order directly with us so it will be filled as soon as the product comes back into stock, as long as it has not been discontinued.
Buying directly from us — either on our website at magikflame.com or by calling us at 615-844-3330 — gives you several advantages that third-party retailers cannot match:
When you order directly from MagikFlame, we accept all major credit and debit cards.
You can also place an order over the phone by calling us at 615-844-3330, where we can process your payment directly.
All MagikFlame fireplaces ship from our facility in Nashville, Tennessee. We fulfill every order ourselves — there is no third-party warehouse or drop-ship arrangement. This means your shipping timeline is the same whether you order from us directly or through any other website. Ordering from a third-party retailer does not speed up delivery.
When you order directly from us, we provide order tracking and can give you real-time updates on your shipment status.
There is a minimum purchase requirement of units to become an authorized distributor.
If you are interested in becoming an authorized MagikFlame retailer, please contact us at sales@magikflame.com to discuss partnership opportunities.
No matter where you see a MagikFlame fireplace listed, you are always buying from us. The only question is whether you want the full direct-purchase experience, or go through a third party.
