Frequently Asked Questions

Amazon / Walmart
  • Amazon / Walmart

Amazon offers free shipping

We offer free shipping as well. Either way we fulfill the order. You will get the fireplace for less when you buy direct from us as we don’t charge sales tax outside of Tennessee.

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Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 615-844-3330 or chat with us on the web site. We can also be emailed at sales@magikflame.com. Usually phone calls and chat widget requests get the quickest replies.

Contact us:

1226 Heil Quaker Blvd, La Vergne, TN 37086

CUSTOMER SERVICE SUPPORT LINE:

  • Sales Hours:
  • Mon: 9am - 8pm CST
  • Tues: 8:30am - 8pm CST
  • Wed: 8:30am - 8pm CST
  • Thurs: 8:30am - 8pm CST
  • Fri: 8:30am - 5pm CST
  • Sat: 9:30am - 6pm CST
  • Sun: CLOSED
  • Support Hours:
  • General Support:
  • M-F: Anytime
  • Sat-Sun: Anytime
  • Advanced Support:
  • Mon: 9am - 5pm CST
  • Tues: 8:30am - 5pm CST
  • Wed: 8:30am - 5pm CST
  • Thurs: 8:30am - 5pm CST
  • Fri: 8:30am - 5pm CST
  • Sat-Sun: CLOSED

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Our Proprietary Holographic Fireplace Technology Is Patented & Protected Under Law

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