We purchased this unit for our bedroom and wanted a unit that offered both a large mantle and fire place with a heater. It arrived in three separate boxes but was relatively easy to put together. All the pieces of the mantle fit together perfectly and the end result was exactly what we wanted. The fire place flame and sound effects are great. The heater does a good job warming the room. But most important the customer service from MagikFlame is outstanding. I had a couple of questions during the setup and was happy to get a live person on the phone that actually knew the product and was able to assist me in resolving my issues. Over all I highly recommend the company and the product.