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Frequently Asked Questions

Sales Questions

Why is MagikFlame more expensive?

MagikFlame is a very different fireplace manufacturer than others out there. We are a small family business building premium electric fireplaces for those who want something that looks and feels real. We are the only company that manufactures our fireplace inserts right here in the United States. Just about every other manufacturer produces their products in China using inferior parts. We use only top quality components in our products that last for many years. For instance we use solid state electronics that do not rely on moving parts to create our fire effects. This means that you will get many years of uninterrupted pleasure from your MagikFlame fireplace vs mechanical effects that can wear out and break down over time. For instance, our LED and LCD technology is rated to last up to 15 years and is inexpensive to operate for years of trouble-free operation. We will never nickel and dime you for expensive replacement parts as we build our fireplaces like a tank to last even under heavy daily use.

However, what really sets us apart is the reality of our flames. Other fireplace manufacturers use a mechanical system including a motor for recreating the look of fire. For instance, others might include a rotating set of mirrors and lights that simply reflect some light through a flame like silhouette and onto a screen behind the logs to create a representation of fire that doesn’t look real. What you get with others is the combination of red and orange and yellow lights, blurred together that kind of looks like fire, but not really. The MagikFlame is completely different than that. We use a state-of-the-art holographic projection technology to create the look of photorealistic fire. We’ve spent five years of research and development to create the most realistic fireplace experience we possibly could. We started this business with the sole purpose of creating an electric fireplace that looks real. As a matter of fact, our technology is so groundbreaking and revolutionary we’ve patented it. There’s nothing else like it on the market.

With our fireplace there is a real physical log set that sits inside of your fireplace. There are some lights on the inside of the log set that flicker and pulsate to create the look of real burning and smoldering embers. Then we take real video of actual fire, and holographically project those flames onto a physical log set making it look like those logs are actually burning. Because we use real fire as the source of our fire effect you get all the beautiful details you would of a real flame, like wispy smoke rolling up off of the logs, as well as burning and smoldering embers reaching for the sky, and even the natural and organic movement of the flame is very true to life, as is the color of the flames. Our fireplace looks real essentially because the flames are real!

To further sell the illusion each flame is accompanied with log crackling and popping sounds sampled from real fires for a multi-sensory experience. A beautiful fire is nothing if it doesn’t reproduce the sound associated with fire and burning logs. This is half of the experience that others miss. With our fireplace you actually get 30 different flames and a huge variety of different sounds to compliment any mood and create a soothing multi-sensory experience.

The diversity of our flames is unrivaled. Others will give you one flame in 6 different colors and call it variety. We offer 30 completely different flames. For instance our fireplace can simulate the look of a traditional wood burning fireplace, as well as a modern, and even vintage fireplaces. We can even simulate the look of brush fires, bonfires, and campfires to name to name a few. In addition to that, our fireplace can even simulate natural gas and propane gas fires for more variety. With 30 different flames to choose from you can have a different fire for each day of the week for an entire month and not see the same thing twice! Each flame effect has 30 different sound effects of popping and crackling wood to suit any mood to create a relaxing environment for your home year-round.

A fireplace is not complete without heat. Our fireplace includes a 5,200 BTU infrared quartz heater that will warm your home while saving money on your electricity bill. For convenience, our fireplace can be controlled via your iPhone for the utmost in convenience from your favorite smart device. Since your phone is close by it’s the perfect device to control your MagikFlame from any room of your house. Others use out-dated, infrared line of site remote controls that use a 60-year-old technology. We do it better with state of the art Bluetooth. The MagikFlame can also be controlled via a built-in touchscreen which makes it effortless to use your fireplace even in a dimly lit room, and it’s easy to use by anyone of any skill level. With our product there is no need to squint at cryptic icons on an outdated remote control device.

One of the coolest things about our fireplace is that it actually updates itself and gets better over time. Other fireplaces begin to age the day that you bring them home. However, the MagikFlame will continue to get better over time as we release new updates to further enhance the features and realism of our fireplace. These updates are free to you for the life of your fireplace! The current generation of our product has been updated for 2021 with even better quality flame and sound effects for an unsurpassed level of realism.

Installing a MagikFlame will cost far less than installing a traditional gas or wood burning fireplace, it won’t require permits, and it will be much safer to use — and best of all this fireplace is practically maintenance free. There are no ashes or wood to clean up and no annual chimney sweeps, not to mention no harmful chemicals will be emitted into your home. The MagikFlame will save you money, while providing a realistic flame experience completely unprecedented in the fireplace industry. We believe there is no point to owning a fireplace that looks fake as it doesn’t provide the therapeutic and relaxing effects you can get from something that looks real. Our fireplace has been called “cowboy TV”. I am not saying the MagikFlame is indistinguishable from the real thing, but it gets you pretty darn close!

Do You Have Additional Questions?

We love talking fireplaces! Call us anytime at 800-558-8098 or chat with us on the web site. We can also be emailed at [email protected]. Usually phone calls and chat widget requests get the quickest replies.

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