Packaged very securely so arrived in perfect condition. The mantle was of high quality and assembled nicely. The MagikFlame is quite creative in how it goes about creating a natural looking fireplace experience. At it’s best, looking straight at it in dark room from a few feet back it is quite amazing. The trade offs are it doesn’t look so right from side of the room, and with brighter lights, like during the day, it is easy to have reflections on the glass piece that are distracting. But if you don’t want to settle for that “fake electric fireplace” look this could be worth a try. A lot of engineering went into inventing it, and you pay for it, so not cheap.