I purchased a MagikFlame electric fireplace in Jan 2020. Though I have had it only a few days, I am very happy with the fireplace. The fire looks great, realistic, and the accompanying sound effects and heating work very well. Assembly of the frame was pretty easy – fit and finish is very good, the wood frame components are of very good quality. The only tricky part is installing the holographic glass, but MagikFlame customer service provided quick advice and tips to complete that task.