I removed our old cracked wood burning fireplace and installed the Magikflame insert. Over all we are satisfied with the outcome. I used the old mantel and marble surround that was on the old fireplace. Also I was able to now use the space behind the fireplace as a closet and access to service the [...]
Customer service is excellent. If you have any issues or questions concerning assembly they are very helpful and readily available. The mantle is absolutely gorgeous and the heater keeps the room nice and toasty. The only downside is that the bluetooth app does not work with android devices. I really hoping that this issue is [...]
We love our magikflame, I had a few questions and the customer service is awesome. Thanks Joe Gilbert.
I purchased a MagikFlame electric fireplace in Jan 2020. Though I have had it only a few days, I am very happy with the fireplace. The fire looks great, realistic, and the accompanying sound effects and heating work very well. Assembly of the frame was pretty easy - fit and finish is very good, the [...]
I can't say enough good things about my MagikFlame fireplace. I've gone through so many cheap electric fireplaces, hoping to find one that might be nearly as beautiful and cozy as the one I had in my house for 25 years. After moving into an apartment, I really missed the comfort and beauty of a [...]
Pretty pleased with fireplace insert so far. It looks like a real flame. I had an extremely hard time installing the glass though. Hoping to enjoy it for a long time.
Love the fireplace! Communication during the order process was excellent. Once the fireplace arrived in three parcels and we began assembly (which was easy following instructions), it was necessary to contact technical support to resolve one problem. Technical support was amazing with even a follow-up call from MagikFlame to make sure our fireplace was working [...]
We are so thrilled with our Magikflame fireplace. Our location does not allow wood or gas fireplaces. We were determined to find the most realistic electric fireplace out there and we did with Magikflame! We are enjoying the realism of the Magikflame fire as I write this. The set up was a little time consuming, [...]
The Trinity was my purchase it came on a pallet. I unboxed the Mantel and all was well. Went on and put the product together, it took about two hours. I can't say enough about the realness of the flames. I would highly recommend this product to anyone who desires a realistic electric fire place [...]
We are so happy and satisfied with our MagikFlame fireplace. We have it on when we get up and enjoy it all day long till we turn it off at night. We are are so grateful to be able to turn it off with our iPhones and greatly enjoy all the other features too. The [...]