Free Shipping

We realize with marketplaces, like Amazon, offering free shipping on almost everything, most folks have become accustomed to free shipping with most online purchases. However, keep in mind that a MagikFlame fireplace is a heavy, freight delivery. We use specialized freight delivery carriers (for mantel packages) that are trained and capable of handling large and heavy freight shipments like your MagikFlame. Their trucks are fitted with auxiliary equipment like hydraulic lift gates, so that they can take your fireplace off the truck and move it to ground level to limit any potential product damage or personal injury to the driver. They use specialized equipment called, “pallet jacks” to roll your fireplace into your garage without physically lifting it. So, there is a small chance for damage. MagikFlame incurs the additional, significant cost associated with this freight service to help ensure a quality delivery to you. Furthermore, due to increased demand (more people shopping from home) there are less carriers and trucks available that can actually deliver the goods, which further drives up the cost of freight delivery. This combined with excessive surcharges like residential delivery and hydraulic lift gates means that delivering using specialized carriers is not inexpensive and is not to be taken lightly.